TERMS & CONDITIONS
The following terms and conditions will apply to the user of VoiceTech Communications Pvt Ltd (VoiceTech). By the terms By accessing this website, you are agreeing to be bound by these website & Application Terms and Conditions of Use, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
VoiceTech Communications ("us", "we", or "our") operates https://voicetechcommunications.com (hereinafter referred to as "Service").
Our Privacy Policy governs your visit to https://voicetechcommunications.com, and explains how we collect, safeguard and disclose information that results from your use of our Service.
We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions ("Terms") govern all use of our Service and together with the Privacy Policy constitutes your agreement with us ("agreement").
* Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
* Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
1. Email address
2. First name and last name
3. Phone number
4. Address, Country, State, Province, ZIP/Postal code, City
5. Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
A. Session Cookies: We use Session Cookies to operate our Service.
B. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
C. Security Cookies: We use Security Cookies for security purposes.
D. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Other Data
While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.
* Use of Data
VoiceTech Communications uses the collected data for various purposes:
1. to provide and maintain our Service;
2. to notify you about changes to our Service;
3. to allow you to participate in interactive features of our Service when you choose to do so;
4. to provide customer support;
5. to gather analysis or valuable information so that we can improve our Service;
6. to monitor the usage of our Service;
7. to detect, prevent and address technical issues;
8. to fulfil any other purpose for which you provide it;
9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
12. in any other way we may describe when you provide the information;
13. for any other purpose with your consent.
* Prohibited Content
You agree that you will not use the Services to send an email that contains, offers, promotes, references or links to any information or content related to the following:
-Defamatory or libelous information or content;
-Pornographic, sexually explicit or otherwise adult-oriented information or content;
-Vulgar, obscene, profane, offensive, abusive, or threatening information or content;
-False, misleading, inaccurate or deceptive information or content;
-Information or content that is discriminatory, racist, or promotes violence against any individual or group;
-Information or content that infringes or misappropriates the intellectual property or other proprietary rights of any third party;
-Viruses or programming routines intended to damage, surreptitiously intercept or expropriate any system, data or information;
-Hacking, software piracy, spyware, surveillance, interception or descrambling equipment, phreaking, emulators, or illegal file sharing activity;
-Information or content contrary to any applicable laws or regulations; or
-Information or content otherwise deemed by VoiceTech to be unsuitable or harmful to VoiceTech, the Services or VoiceTech’s affiliates, partners, customers or users.
* Zero-Tolerance SPAM Policy
VoiceTech has zero-tolerance for Clients sending unsolicited e-mail, unsolicited e-mailing, and SPAM. "Safe lists," purchased lists, and selling of lists will be treated as SPAM. Any Client who sends out SPAM will have their account terminated, and may be terminated without notice. Additionally, Clients who engage in unsolicited mailing will, at VoiceTech ’ own discretion, be charged a consulting fee of two hundred fifty dollars ($250) per hour for any remedial actions that VoiceTech elects to take in the event that, as a result of a Client's activities, VoiceTech servers or IP space are placed in any third-party mail filtering software or blackhole lists.
To protect the IP reputation of our network, and as a proactive measure to prevent our IP space from being used to distribute unsolicited e-mail, VoiceTech reserves the right to apply an SMTP filter as a precaution to accounts flagged by our Abuse Team. As long as this filter is in place, all active or newly-ordered services across the Client’s account will be placed under this filter.
To have this filter lifted, VoiceTech would require the Client to pay a deposit of up to two hundred fifty dollars ($250) per server in order to be allowed to send emails. Should any SPAM complaints be received after the filter had been lifted, it would immediately be re-applied to the client’s account. So long as no SPAM complaints have been received, the deposit will be refunded upon request at the time of cancellation.
* Limitations
In no event shall VoiceTech or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on VoiceTech’s Internet site, even if VoiceTech or a VoiceTech authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
* Disclaimer
The materials on VoiceTech’s web site are provided “as is”. VoiceTech makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, VoiceTech does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
* Account Suspension or Cancellation
We reserves the right to suspend your account any time for any reason. If we suspect that your account is being used in contravention of this Acceptable Use Policy or otherwise in a manner that is harmful toEMS or the Services, we may restrict your access or use of your account, including by suspending or canceling your account. Here are some examples of some reasons why we might take action against your account:
- we have received a high volume of complaints regarding an email sent from your account. Complaints are tracked when recipients mark your email as junk or spam;
- your account has sent a high volume of email to invalid email addresses; or
- our internal spam prevention measures have identified email sent from your account as being in contravention of this Acceptable Use Policy.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
* Mode of Payment & Shipping Policy
Our Services are both virtual services and Physical Goods. We encourage only payments via direct IMPS or via NEFT to our bank accounts that is mentioned in the invoice Once the payment is made if irs a virtual service it will be deliveredin 1 week and it its a Physical Hardware it will be sent to the registered address of the customer with in 1 week
* Changes to This Terms and conditions
We may update our Terms and conditions from time to time. We will notnotify you of any changes by posting the new terms on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
*
Termination For Non-payment.
VoiceTech reserves the right to suspend Services if the Customer fails to timely pay any undisputed amounts due to VoiceTech under this Agreement,
but only after VoiceTech notifies Customer of such failure and such failure continues for thirty (30) calendar days after such notification. Suspension of Services
shall not release Customer of its payment obligations under this Agreement. Customer agrees that VoiceTech shall not be liable to Customer or to any third party for any liabilities,
claims or expenses arising from or relating to suspension of the Services resulting from Customer’s non-payment unless VoiceTech suspends the Services without giving Customer 30 calendar days
written notice to rectify its failure to pay.
Termination will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all
Content in your Account. This information cannot be recovered from VoiceTech once your account is terminated. Please be aware of that.